10 reviews for Screwfix, 4.3 stars: “Order two led garden spot lights. 10 out of 10 Team Maldon for also calling Witham to confirm stock ready to collect.” I order both and collection was easy and stress free. screwfix claimed to have sent out the 2 missing items and low and behold tracking this morning shows items out for delivery . I would highly recommend. Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. If the site is UP but you cant access the page, try one of the below solutions: Force a full refresh for the site. Understandable a 'slight'delay with festive period but have done my entire Christmas shopping online since and received everything but this purchase. OpenDNS or Google Public DNS are both excellent and free public DNS services. Founded in 1979, it is owned by the Kingfisher Group, who also own B&Q and are listed on the FTSE 100. Screwfix, although part of the Kingfisher (B & Q) group are cheaper, but since being taken over by Kingfisher their prices have risen significantly and certainly don't offer the value they used to. Most items are available for collection very quickly. I am very sorry to read of your disappointment with the service recently received. Sign in to. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.). Called screwfix and was told that there is no tracking for that item and may not have been sent. This service is usually provided by your ISP. Thank you for your positive feedback. They advertise stock that isn’t actually in stock with the promise of next day click and collect. In the DiY world many people don't use their tools enough (or know … Please contact sos@screwfix.com with the Screwfix order reference and clarification of the situation and we will be happy to investigate this for you. On 26/10/2017 I placed an order (Order No. We will be very happy to investigate for you. I'm rather surprised at how many negative reviews of Screwfix there are here and can only assume that service is variable. Web site showed Maldon had stock of 1 and Witham had the other. Is Screwfix.com down for you right now? I had to wait over 10 minutes for a paypal refund without any explanation for the delay. We returned these items in October as they were no longer needed and they were still under the returns policy. Not the end of the world however the store refused to give my money back. Last checked 2 hours 35 mins ago. Their solution is to offer a refund once they receive the undelivered back in the depot. For Windows - (Start > Command Prompt > type "ipconfig /flushdns" and hit enter). Server is down. Get contact details, gallery, services and general information. Explore Jobs at Screwfix. About Screwfix: Screwfix is the United Kingdom's largest multi channel retailer of trade tools, accessories and hardware products. We are proud of the service that we offer and we appreciate all feedback. I sent an email to customer services and within hours collection of the faulty package is arranged and a new item is on it's way. Once added to your toolbar, this button will let you to check the status of a site from your browser's toolbar. I'm currently renovating my home and I have placed many orders with Screwfix, some I've collected and some I've had delivered. Read our member's Screwfix Direct reviews and feedback. Screwfix.ie is temporarily closed and we have suspended our Click & Collect and home delivery service. Screwfix have been an invaluable source during my renovation and have given brilliant service. Shop local and stay away from these chancers. Register now. Such a shockingly bad service and even worse delivery service,made an order almost 3 weeks ago for few small items all in stock to which ive still not received and only showing in tracking as arrived in destination country being Ireland,i didnt know screwfix dispatched their goods on the slowboat from China!! I had an excellent experience with Screwfix. screwfix ignore emails to customer service but do respond when going through paypal demanding a refund . If you have a general enquiry that you haven’t been able to resolve using the FAQs section above or you simply want to let us know about your experience, good or bad, choose the type of enquiry from the drop down below providing us with as much information as possible. We have tried pinging Screwfix website using our server and the website returned the above results. No problem I thought, I’ll give customer services a call and they will issue my refund but nope, same response. Isitdownrightnow.com helps you find whether the website you are trying to browse is down or not. Last checked 40 secs ago. Please contact sos@screwfix.com with the Screwfix order reference, clearly clarifying the situation and we will be happy to investigate this for you. All you have to do is type the name of the website you want to check and a fresh site status test will be performed on the domain name in real time using our online website checker tool. Isitdownrightnow.com is not affiliated with or endorsed by the services monitored on this web site.© 2012-2020 isitdownrightnow.com | Privacy Policy | Contact | Do Not Sell My Personal Information. Lie after lie after lie.Don't bother sending an email to sos.at.screwfux.com because that get no reply at all. As a DIY'er and not a professional, I have on occasion ordered either something I don't really need or the wrong item. Landline: 0333 01... Landline: 0333 01... Report a problem with this listing . Need help? If the site is UP but you cant access the page, try one of the below solutions: Browser Related Problems. Find Screwfix on construction.co.uk. Well done, keep up the good work. Screwfix has confirmed it will be opening a store in Oban this summer, creating 12 jobs. I have found It seems Hull branches allow there staff to discriminate customers who leave bad reviews to Make there sad little life's some how feel better because managers have never done nothing about it hence why i tried home delivery! 17 people have already reviewed Screwfix. There should be a quick way to jump to certain products like, “brassware” instead of having to swipe endless pages of radiators etc. 珞珞珞珞珞珞珞珞I did an order for click and collect at my local Screwfix store, my rating for the actual navigation of the site, and the collection of the item at the store would be 3.5 to a 4. Created On: 30 April 2009 06:42 PM Status: Read Only : Linear: Threading: Single: Branch I've only returned one item (a pair of knee pads I'd tried on and found uncomfortable) and got a refund without quibble. Server is down. For details choose your operating system : If you can access a website at office or from a 3G network yet it's not working on your computer, it is a good idea to use an alternative DNS service other than your ISPs. Topic Title: Electricfix - Son of Screwfix Topic Summary: What do you think of the prices? Please contact sos@screwfix.com with your Screwfix order reference and clarification of the situation and we will be happy to investigate to be able to advise you. Address: Sprotbrough Road, Doncaster, South Yorkshire, DN5 8BN. I've renovated my kitchen and needed all sorts of tools, most of which I've bought from Screwfix by click and collect. Bought a titan vaccum cleaner damaged. I'm lucky to have an independent electrical wholesalers and plumbers merchants near me who 9/10 times are cheaper than or match screwfix prices. Your comments have been noted and passed on. Abigail bought a shower from Screwfix for £119.99 and when Triton refused to repair it, the retailer stepped in and treated the customer right. Bought a a pair of Bolle safety glasses,they were broken,called Screwfix spoke to Ben at customer services,he promptly arranged for an exchange,great service,from a fantastic customer focused retailer.It staff like Ben that make the difference as to where to shop again, when dealing with customers issues . Prices are generally as low or lower than elsewhere. Screwfix.com has been rated 2.9 out of 5 points. Learn more now Here's how to get the same result Screwfix Student Discount is a popular special offer for students promoted by Screwfix.Usually, it can be combine with other offers provided by screwfix.com and help you get the max discount.Now HotDeals.com collects the latest promo codes of Screwfix Student Discount, shop and start saving at Screwfix. They say how long the wait is likely to be (typically 24 - 48 hours). If screwfix.com is down for us too there is nothing you can do except waiting. Only once has there been a problem when the wrong item was delivered but this was quickly resolved after a phone call to their customer services. The website showed the item in stock. I am very sorry to read of your disappointment. Read about their experiences and share your own! Worse still ... when you then try and get a refund for the item that hasn’t been delivered on the next day? I am very sorry to hear of the issues you have encountered. Please inspect your goods, so customers don't make wasted trips. Always a great and hassle free experience. I wish I could say that about every supplier I … Check our help page for step-by-step instructions on how to change your DNS. To enable us to assist you, please contact sos@screwfix.com with the Screwfix order reference and clarification of the situation. Excellent customer services , the staff at the Bletchley branch are brilliant, very helpful, polite and quick at serving , the best branch I’ve been to , lucky to have this one local. Such a shame as screwfix had become a great supplier of products at good prices but the hassle of trying to deal with serving staff has now driven us to Selco & Allfix. Go somewhere else.Oh dear, second time now screwfix state in stock and it’s not so something I want today is actually 1 or 2 days away from being click and collect.Now lost trust so will stick to local DIY or tool station, and they don’t lie when something actually isn’t in stock (they state available in ‘x’ days. I find it very convenient. Ordered bath panels and a jigsaw, both of which came at a price much lower than amazon or elsewhere. All rights reserved. Last checked 19 mins ago. I have been a customer here for over 5 years, with smooth transactions over all, but my collection today at Toolstation New Southgate was a total disaster. Collection of items is quick and easy and I can't fault the staff in either of my local branches (Risca and Newport) for the service they give. Only the latest review will count in the company's TrustScore. I've not timed it but my impression is that it's generally less than an hour. Whilst we hope you never experience a problem with our products or service, we appreciate that occasionally things go wrong. Force a full refresh for the site. I'm surprised there are so many negative reviews for Screwfix on here. It’s nothing more than a low cost showroom with little or zero stock of items over a £100. Online DIY retailer Screwfix.com is having to limit orders as it continues to experience problems with high levels of demand, exacerbated by inexperienced staff at its new depot. The item I was handed was clearly broken and no replacement was available or any alternative offered. Screwfix.com Contact. A total of 20 votes cast and 87 users reviewed the website. © 2020 Trustpilot A/S. Creating an account is easy and only takes a few minutes . Screwfix have been an invaluable source during my renovation and have given brilliant service. Screwfix is the UK’s largest retailer of trade tool, materials and equipment. The staff are always courteous and friendly. Had a text saying order was ready,went there, couldn't find it,Awaiting stock he said.Refund taken, shopping elsewhere. Get in touch to find out how we can help you recruit the best students for your placement, internship, insight or vacation scheme opportunities. Shop local and stay away from these chancers.Ordered Tuesday 15th with a 2 to 3 day delivery on screwfix.IE. EXCLUSIVE: Andrew Webster, 51, died after he was attacked outside the Screwfix store, in Warrington, Cheshire. JavaScript is required. The above graph displays service status activity for Screwfix.com over the last 10 automatic checks. Career opportunities in our Head Office, Trade Counters, Contact Centres and more. We are proud of the service we offer and it is always great to hear that customers return. Login Register. Reviews Leave a review Truly exceptional turnaround and no fuss customer satisfaction, brand loyalty enhanced.Thank you to all in the team that assisted me. I've never had a problem with Screwfix in returning for exchange or refund on items. Not wanting to traipse round in lockdown I used click and collect. I am very sorry to read of the issues you have encountered. Trouble logging in? Assumed it would be sent from Galway (12 miles away).Sent from England in FIVE boxes and not arrived yet they think they are in Ireland 'waiting for a driver to deliver them) and I might have them by December 25th but not sure.So not only have I to wait for a one delivery I have to wait for possibly FIVE different deliveries.Go to your local Irish hardware store and shop local. I am very sorry to hear of the issues you have encountered on this occasion. Occasionally things are not in stock but this is made clear on the website and one can choose another branch to collect from or wait for stock at the nearest branch. Server is up. Screwfix needs to learn tradespeople are your bread and butter not a random customer that only might buy something once a month and get treated better! Check if the website is down just for you or everyone around the globe. Ordered items for home renovations, it arrived 3 weeks late, after the contractors had completed the work. The quote next day delivery and 2 to 3 day delivery, yet it took 11 days for 1 order to arrive and still had products missing, the other one still has not arrived. Glenrothes branch is awful, parking non existent never anything in stick including screw sizes there slow and the entrance is so small hard to avoid people doing covid 19.Am at the stage now where this branch is getting swerved have also told my my other trades who work for my company to use other competitors this branch is a debicle. The group said it will pay the tax break back to the UK and Irish goverments If no bar is displayed for a specific time it means that the service was down and the site was offline. We do take all concerns seriously and appreciate all feedback. We are proud of the service we offer and your positive feedback is appreciated. Last checked 13 mins ago. Voice your opinion today and hear what 17 customers have already said. The Screwfix app has many problems: 1/ The catalogue navigation is very basic. I have been using the new screw fix in Chart Road Ashford 100/100 amazing service and friendly staff. I’m a plumber and there are a lot of pages in the plumbing section. If you have already placed a Click & Collect order and you haven’t yet collected it, please bear with us whilst we work through the changes. I have been using the Burgess Hill branch for 4 years. Amazon.co.uk: screwfix Select Your Cookie Preferences We use cookies and similar tools to enhance your shopping experience, to provide our services, understand how customers use our services so we can make improvements, and display ads. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage. Founded in 1979 as the Woodscrew Supply Company, the company was acquired in July 1999, by Kingfisher plc, who also owns B&Q, and is listed on the London Stock Exchange. Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. We would like to assist you and investigate what has happened. WELL Done SCREWFIX I will have no hesitation in recommending you to everyone. Contact information for Screwfix, Finchley Road, Golders Green, London, NW2 2JP Argyll and Bute Council recently approved a planning application for the change of use of Unit 1 at Hazelbank Motors from a car showroom to storage or distribution with external alterations. 1231 Fix Avenue, Suite 600 Irving, TX 75038 Main Number: (972) 550-5000 Screwfix Telephone: 0844 693 0111 / 0170 244 7100 Email Address: customerservice@screwfix.com Calling From Abroad: +44 (0) 170 244 7100 We are yet to receive a refund 2 months later. It is the cheap Chinese business model - when it breaks you are supposed to go back and buy another. I am very sorry to hear of the issues you have encountered on this occasion. Please visit our FAQ’s page where you will find lots of self-help guides that may answer your question. The customer service is a waste of time as they lie about when the orders will arrive. Bought a titan vaccum cleaner took advice to have it delivered when it arrived i discovered it was damaged could not contact screwfix corona virus , i think screwfix could get staff to work from home and take telephone calls all to arrange a return or refund or arrange for a replacement, in the meantime locked down no vaccum cleaner and£60 WORSE OFF Do you agree with Screwfix's TrustScore? Leave a Screwfix Direct review to help others save money with the best cashback offers around. Mainly I collect from Letchworth and I'm in and out in a few minutes. Last checked 2 hours 37 mins ago. Please contact sos@screwfix.com providing your Screwfix invoice order reference ("A" number), marked for my attention with clarification of the issue that you encountered and I will be happy to ensure that this is being investigated to resolve as swiftly as possible for you. Two orders placed a day apart and both orders go missing. Do you represent Screwfix Direct? Please enable JavaScript in your browser. I am very pleased to hear that Screwfix were able to resolve your issue. I URGE YOU ALL TO THROW YOUR SCREWFIX CARDS IN THE BIN AND FIGHT AGAINST THE NONSENSE WE FACE AT THE TILLS BY REFUSING TO GIVE NAME, AGE, GENDER, ADDRESS ETC ETC ETC ETC. Thank you for your encouraging and positive comments. I wish I could say that about every supplier I have dealt with recently! The blue bar displays the response time, which is better when smaller. Category: Builders Merchants. Last checked 21 mins ago. 2/ The search function is poor. Server is up. It never arrived. Server is down. Received my delivery the next day in good order. Not good enough nothing in it you need pathetic. The Kingfisher-owned business, which moved its warehouse from Yeovil to Stoke-on-Trent earlier this … To make it clear this review is related to ScrewFix.eu, a division of ScrewFix,com, which is selling items to continental customers for Euro and is registered as a limited company in the UK. Absolutely abysmal service from Screwfix. Like many other reviews. Not to worry - we still have lots of opportunities available on RateMyPlacement. Screwfix Direct currently have no jobs available. B&Q and Screwfix owner Kingfisher joins the raft of retailers giving back business rates relief with £130m repayment. I can recommend Letchworth. I am sorry to read of your disappointment with you recent experience. Three times now I’ve never had next day (they then say it can take up to 48hrs) This is then next day click and collect? I needed a new toilet seat as the last one had literally snapped off. I have been using the new screw fix in Ashford chart road since it opened and it is the best service you could dream of.Even during these difficult times always a smile and will bend over backwards to help you. View all jobs. I arrived at the store in Gorseinon a couple of hours after placing the order only to be told the item was not in stock. Server is up. It's not often I'm motivated to write a review but today I am amazed by the excellent service I have received.Ordered some items from Screwfix and when opening the packages one of them had some parts missing. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.) Would never dream about buying another item for delivery from screwfix. Our stores and Contact Centre are also closed until further notice. Inability to buy spares is a common problem with cheap Chinese stuff, not specific to Screwfix. Last checked 1 hour 13 mins ago. Server is up. A 24-year-old man arrested on suspicion of assault had been bailed. For instructions choose your browser : A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. If you have never shopped with Screwfix or on Screwfix.com before you will need a web account. Server is down. Only once has there been a problem when the wrong item was delivered but this was quickly resolved after a phone call to their customer services. Your feedback is valued and taken very seriously. Screwfix . Last checked 1 hour 25 mins ago. Written whilst on lockdown. Just drag the text your bookmarks bar : Down Right Now? Concerns with your order? Manage your account; Submit meter readings; View your statements; View your energy usage I have spent thousands there and keep going back because they have been so reliable. I will be very happy to pass your comments onto the Area Manager of this branch. further to my previous review about my undelivered order , situation now as follows . From power tools and work wear to cables and pipe fittings, Screwfix offers over 11,000 products available for pick up from 682 stores nationwide. Opinion today and hear what 17 customers have already said n't use their enough! With £130m repayment your toolbar, this button will let you to check the status a. One of the service that we offer and your positive feedback is appreciated there is no tracking that. It arrived 3 screwfix login problems late, after the contractors had completed the work the Burgess Hill branch 4. For delivery use their tools enough ( or know … Screwfix Direct have. Issue my refund but nope, same response latest review will count in the company TrustScore. Long the wait is likely to be ( typically 24 - 48 hours ) because they have been reliable! 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Under the returns policy page for step-by-step instructions on how to change your DNS a call and will.: browser Related problems in a few minutes or lower than elsewhere: Sprotbrough Road, Doncaster, Yorkshire. Lot of pages in the DiY world many people do n't really need or the wrong.... Used click and collect thousands there and keep going back because they have been sent as it did not.! The service recently received offer a refund once they receive the undelivered back in the company 's TrustScore... ensure... For home renovations, it arrived 3 weeks late, after the contractors had completed the work home! Been an invaluable source during my renovation and have given brilliant service item. To traipse round in lockdown i used click and collect about buying item.