The team in our TUI Guest Experience Centre is here for you 24 hours a day, seven days a week. If you are looking to speak with customer service, the TUI contact number is: 0845 682 0190. TUI are offering customers a range of refund and rebooking options with their TUI Travel Promise, so if you have been struggling to get through to TUI for a refund this is how to apply. TUI why are you refusing to offer cancellation when it’s impossible for anyone on a flight to get a PCR COVID test result in time? There’s nothing worse than a delayed flight, being stuck in an airport for hours is not the best way to start or end your holiday. You will need to remember the date and time of the problem and possibly provide information about the employee (name or description of appearance) you will also need to provide a description of what happened and any evidence if you have it such as videos or photos of the event. At Complaints-Number, we have the direct number for the complaints department of many popular companies such as ITV, Channel 4, Barclays, Asda, Easyjet, Vodafone, John Lewis and KFC. During the current situation regarding COVID-19, Tui advises against all types of travel, however, they will be able to help you in case you have any inquiries. When you have connected to the automated service, you can press 1 for Sales, press 2 for Customer Services, press 3 to return a call from TUI, or press 4 for Public Relations. Read reviews of Tui, share your experience and resolve your issues. If you need some help, you can contact their customer service department for some assistance. Still can't find what you're looking for ? TUI AG (short for Touristik Union International), also known as TUI Group, is an Anglo-German multinational travel and tourism company headquartered in Hanover, Germany. Für getätigte TUI fly Buchungen bis 30.11.2020: Airline TUI fly. Click here to find out the types of complaints we can, and can’t help with. Please try again later. ATOL protection does not apply to the other holiday and travel services listed on this website. To find out more about flight delay compensation, please click. Registered address: Wigmore House, Wigmore Lane, Luton, Bedfordshire, United Kingdom, LU2 9TN, About TUI MyTUI app Cookies Notice Manage Cookie Preferences Privacy Notice Terms & conditions Ways to Pay TUI Reviews Travel Jobs Affiliates Discover Google Play Store App Store for Ios Travel Money Holiday Budget Calculator TUI Group document.getElementById("copyRightYear").innerHTML = "© "+new Date().getFullYear() + " TUI Group"; First Choice Holiday Brochures Travel After Brexit Holiday WeatherNHS Discounts. TUI will deal with each complaint about the services they offer individually as they take any complaints very seriously. Call the Thomson Airways complaints line on 0203 451 2699 if you have a complaint about a product or service. Or, give us a call on 02034512688. Investors. Should you prefer to reach us by mail, the address is: Tui Airlines Belgium NV TUI fly Customer Relations Gistelsesteenweg 1 +32 (0)2 717 86 61 Mon-Fri 09:00-20:00 Sat 09:00-18:30 Closed on Sunday and public holidays (max. Complaints we can and can’t help with. TUI UK & Ireland Head Office Wigmore House Wigmore Lane Luton Bedfordshire LU2 9TN Switchboard: 024 7628 2828 Wigmore House is situated close to London Luton airport on the outskirts of Luton. Share your experience, submit a complaint, contact TUI directly. Opening Hours Monday to Friday 8:30am - 5:00pm. See gov.uk/foreign-travel-advice - for FCDO travel advice about individual destinations. ... TUI Travel merged with TUI AG to form TUI Group in December 2014. Book your holiday on tui.co.uk About us. See gov.uk/travelaware and follow @FCDOtravelGovUK on Twitter and Facebook.com/FCDOtravel - for the latest general FCDO travel advice, including coronavirus travel guidance, security and local laws, and passport and visa information. Some of the flights on this website are also financially protected by the ATOL scheme, but ATOL protection does not apply to all flights. The Money Saving Expert has had complaints from TUI customers about the online refund form which the tour operator launched to make it easier for people to get their money back. A list of members is available from our registered office. And all of our holidays are designed to help you Discover Your Smile. By contacting us you agree to the privacy notice of TUI AG. The Foreign, Commonwealth & Development Office (FCDO) and National Travel Health Network and Centre have up-to-date advice on staying safe and healthy abroad. LOG IN, Holidays for groups of 10 or more passengers: 0203 451 2684. enter the captcha code for sending out an email to TUI. If you require special assistance, or would to discuss your accessibility or welfare requirements, you can call us on 0203 451 2585 or click here for more information. Call Customer Services on 0203 451 2688. This website will provide you with information on the protection that applies in the case of each flight before you make your booking. TUI Complaints. The team in our TUI Guest Experience Centre is here for you 24 hours a day, seven days a week. Contact Number. Get verified information about Thomson Airways complaints email & Phone number. Anrufaufkommen kaum zu bewältigen the latest travel news and alerts to help Discover! The captcha code for sending out an email to TUI House, Wigmore tui complaints number,,. Contacting us you agree to our Cookie Policy we can, and add on extras site to. 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